PRIVACY POLICY AND COOKIES NOTICE
ABOUT US
Paraíso Maya Palenque, located at Km. 4 Carr. Palenque – Archaeological Zone, Palenque, Chiapas, Mexico, CP 29960, is responsible for collecting your personal data, its processing, and its protection. In order to comply with the Federal Law on the Protection of Personal Data Held by Private Parties, we provide you with this privacy and cookie notice.
Paraíso Maya requires the collection of certain personal data to carry out its activities. We are required to comply with the necessary legal and security measures to protect your personal data and fulfill the purposes described in this notice. This is done with the goal of giving you full control and discretion over the information you provide.
CONSENT
Cookies are based on text files that are automatically downloaded and stored on the user's computer hard drive when browsing a specific website. These files allow the website server to remember certain data about the user, including their browsing history, preferences for viewing pages on that server, and their username and password.
These cookies and other technologies can be disabled. To learn how to do this, please consult the Help section of your preferred browser.
By accepting cookies, you expressly consent to the processing of your personal data in accordance with the terms and conditions of this Privacy Notice, except for any reservations you may expressly make. We never request your sensitive personal data on any of our sites.
DATA MANAGEMENT
Paraíso Maya Palenque collects your data through surveys, rental contracts, telephone, email, social media, website, and directly from the owner or their legal representative, the following personal data:
o Contact information.
o Billing information.
o Identification data.
o Photographic, audio and video material.
In order to provide you with better service and security, Paraíso Maya Palenque undertakes to use the personal data provided by the owner to offer our services and provide you with better service:
or Collection process.
o Billing process.
or Graphic memory file.
o Estimate customer satisfaction.
o Maintain contact with visitors.
o Evaluate the quality of our services.
o Conduct market studies and analyze statistics.
o Sending advertising messages and marketing purposes.
We hereby state that Paraíso Maya Palenque will require sensitive personal health information in the event of an emergency during your visit to the park. This information will be requested from the owner, legal representative, or companion at the time of the event and will be provided as a quick guide to the paramedic service for treatment. For this purpose, your express consent for the handling of this information will be required at that time.
DATA TRANSFER
The personal data that is collected will not will not be marketed, sold, assigned or transferred in any way for profit to any third party.
Concerned about the safety of our visitors, guests, and employees, as well as our administrative facilities and park, we need to inform you that we have internal video recording systems and circuits, which may capture images and, in some cases, sounds, which are considered personal data. These data will be treated and protected in accordance with the terms set forth in this privacy notice.
Any transfer of your personal data by Paraíso Maya Palenque will be made solely with your prior consent, or without the need for consent, in cases permitted by law, such as transfers of data to subsidiaries, affiliates, or members of the same business group, or when necessary to comply with its legal obligations, such as transfers to Mexican and foreign authorities for the purpose of complying with obligations arising from laws or international treaties.
If Paraíso Maya Palenque makes any additional transfers that require your express consent, your consent will be obtained beforehand.
LIMITATION OF USE
The information provided by the user is secured by a personal identification number that only the user can access and which only they know. With this in mind, the Paraíso Maya Palenque team has focused its efforts on offering the most modern and up-to-date technology to offer you the greatest possible security.
You can stop receiving promotional emails by landline or cell phone by requesting to unsubscribe by emailing pmpfracc@gmail.com
AUTHORITY
For any complaint or claim related to this notice that has not been properly addressed by Paraíso Maya Palenque within the timeframes and in the manner established herein, you may contact the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI). Questions to this authority may be directed to the telephone number 018008354324, to the email address atencion@inai.org.mx, or in writing to the address located at: Av. Insurgentes Sur, # 3211, Ground Floor, Colonia Insurgentes Cuicuilco, Coyoacán Delegation, CP 04530, CDMX.
MODIFICATIONS TO THE PRIVACY NOTICE
We reserve the right to make changes or updates to this privacy notice at any time to address legislative developments, data protection, internal policies, or new requirements for the provision or offering of our services. We recommend that you review this privacy notice periodically to stay informed of any new changes.
